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SDCCU Holiday Bowl: An Exercise In Awareness & Engagement

Work / 03.29.2019

Red Door /

On a cold and rainy New Year’s Eve 2018, two NCAA powerhouses descended upon San Diego by way of the annual Holiday Bowl. The Utah Utes and Washington Huskies were in for quite the treat when arriving not to golden sunshine and swaying palm trees, but gray skies, non-stop downpours, and (somewhat) frigid temperatures.

As the teams prepared to battle it out on the gridiron, another series of pep talks and planning was happening  behind the scenes: Red Door Interactive and SDCCU developing a strategy that would draw the most attention and engagement around the Holiday Bowl itself, the tailgates and parades, and the overall excitement that a major bowl game entails.  

A New Approach to Content for the Holiday Bowl 

Taking a fresh approach to the promotion of the game, as well as highlighting SDCCU, as title sponsor of the Holiday Bowl, Red Door worked closely with SDCCU to develop: 

  • Comprehensive pre-game promotion campaigns including non-branded content initiatives that connected in new ways with current and potential fans of the brand 

  • Boots-to-ground live gameday coverage and on-the-spot social media promotion of key moments to connect with fans that couldn’t attend the event

  • Social media content that saw the highest levels of engagement the brand has ever experienced, including a video of Haley Reinhardt, the guest singer of the National Anthem, sharing the brand’s video on her own social media channels 

SDCCU-HolidayBowl-HaleyReinhardt.jpg

So how’d it all happen? 

The 2018 Holiday Bowl: A Case Study in Awareness and Engagement 

As San Diego's largest locally-owned financial institution, SDCCU plays a major role in the local community. From sponsorship of charity events throughout Southern California and local community service offerings, the brand also sponsors the OC Marathon and, in this case, the Holiday Bowl.  

SDCCU approached RDI with a few seemingly simple asks: 

  • How can we promote the Holiday Bowl in a brand-conscious manner, while not alienating current and potential customers of the credit union? 

  • How do we increase engagement across all social media outlets, with a focus on brand awareness, audience captivation, and Holiday Bowl promotion? 

  • Can we do this and stay within brand guidelines while attempting to appeal to a broader audience using social media outlets as the primary content platform? 

The short answer was, “of course.” But when it came to how, the Social & Content Marketing team at Red Door dug a little deeper and came up with the solutions. 

Through an updated approach to event promotion, refreshed content experiences, social listening data and insights, and utilizing performance metrics from past Holiday Bowls, Red Door developed comprehensive pre-game content campaigns, more in-depth live-event content posting, and post-game initiatives to give the entire Holiday Bowl "experience" an even longer life. 

Want to know how Red Door created the content that not only drew the most engagement to the brand’s social channels, but also garnered "likes" from celebrities such as Jeff Goldblum? Download our case study below!

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Case Study: SDCCU Holiday Bowl

Community Management,Content Promotion,Event Experiences,Real-Time Engagement,Work

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