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Lijit Search
Thursday, June 27, 2002
Reactive human indexing for search requests:
Atomz, a provider of Web site management software, launched Atomz Promote, an online solution that integrates site search and Web content management capabilities. The solution allows companies to review and analyze site search requests and add relevant content to search results.
Posted by Reid
2:27 PM
0 comments 
Wednesday, June 26, 2002
e-business on demand: The Next Utility By giving up the burden of IT ownership, your company can vastly increase its access to computing power, expertise, and innovation. Subscribe to what you need today. Turn it up when you need more. I love this idea. It tells a business which knows it needs to grow toward e-business that they can do so gradually. This is important because it helps employees grow with their IT infrastructure. They can focus on conducting business as opposed to learning new tools. Wonderful. I wonder if they've been reading Red Door Intelligence?
Posted by Kelly Abbott
8:35 AM
0 comments 
Tuesday, June 25, 2002
Playing by the Rules:
Relationships with Online Users
By María E. Len-Ríos
Ph.D. student, Missouri School of Journalism
M.A., University of Georgia
Posted by Reid
12:02 PM
0 comments 
Thursday, June 20, 2002
Have something you don't want discovered on your Web site by search engines? Look here to better understand the ins and outs of your robots.txt file.
Posted by Reid
4:40 PM
0 comments 
Published by eMarketer:
Certain retail categories are more conducive to consumers researching online and then shopping at a brick-and-mortar store, according to Retail Forward's March 2002 survey of 707 internet users who have shopped online for non-business products. Nearly 40% of respondents browse consumer electronics before purchasing offline, but over one-third have never researched items online and then visited the store.
% of respondents who research online and subsequently purchase from the same retailer: Consumer electronics: 38% Clothing: 23% Personal computers: 22% Toys: 17% Home accents/housewares: 13% Major appliances: 12% Furniture: 9% Sporting goods: 9%
Source: Retail Forward, June 2002
Posted by Reid
11:02 AM
0 comments 
WINNING STRATEGIES FOR WEB SITE
Retaining the trust of Web users is key for operators of Internet sites, and losing their loyalty is all too easy. Misspellings, leading readers to confuse advertising with editorial content, and failing to highlight privacy policies are red flags to users, according to Stanford University research. "If Web sites were cars, it would be the trusty Toyota, not the flashy Ferrari, that would win the Web credibility race," says Stanford consulting faculty member B.J. Fogg, who runs the university's Persuasive Technology Lab.
The study focused on finding differences between Web sites that people trusted and those that they did not. "Quick responses to customer-service questions, an online mention of the organization's address, the timeliness of site content, and a contact phone number are important characteristics of a credible site in addition to its overall usefulness," the study found. Old copy and pop-up ads are warning signs for users.
Posted by Reid
10:04 AM
0 comments 
Wednesday, June 19, 2002
A significant milestone for the brave new world of for-pay Internet content:
SALON SIGNS UP 39,500
Salon Media Group (SALNC) said 39,500 paid subscribers are accessing its premium priced content online. The company said 7,400 subscribers signed up during the fourth quarter. The site reported it has a total of 3.6 million visitors monthly. "We tightened our belts, developed new revenue streams such as paid subscriptions and Salon Personals and positioned Salon to reach profitability," said Michael O'Donnell, Salon's president. The online magazine publisher began charging for some content on its site in April 2001.
Posted by Reid
9:26 AM
0 comments 
Macromedia - Designer & Developer : XML Feed Contest
Aside from the contest, this is a great idea. Macromedia, is starting to look more and more like a web-developer's friend than a competitor to Adobe. A great way of elevating the software debate. I love it. Now I need to string together an XML feed of our intelligence section too . . .
Posted by Kelly Abbott
9:25 AM
0 comments 
Thursday, June 13, 2002
"Google twice as popular as Yahoo" from Pandia reporting about OneStat.com and Nielson/Netratings research.
... according to the website analysis software provider OneStat.com, Google is now by far the most popular search engine in the world. Google’s global usage share has now risen to 51 percent, according to OneStat, putting it far ahead of Yahoo! at 20 and MSN Search at 8,4 percent.
Posted by Reid
3:33 PM
0 comments 
News from Basex:
Vignette Corp., a provider of content management solutions, announced a new version of the V6 Multisite Content Manager (VMCM), its content management application designed to deploy, manage, and integrate Web initiatives throughout the enterprise. The new version of VMCM incorporates built-in analysis and reporting capabilities, a staging environment for creating, testing and deploying Web sites and portals, new search features, and expanded options for content organizations.
Posted by Reid
3:26 PM
0 comments 
Wednesday, June 12, 2002
This is old, but I ran across it again today and thought I would publish it here. This is a couple of exerpts from Jakob Nielson's site and is located here.
SITEMAP USABILITY
Most site maps fail to convey multiple levels of the site's information architecture. In usability tests, users often overlook site maps or can't find them. Complexity is also a problem: a map should be a map, not a navigational challenge of its own.
Future of Site Maps Anyone who has been to a shopping mall knows the value of the "you are here" dot on the map. Site maps must become more aware of users' website navigation, indicating not only their current location, but also site sections that they've already visited. Site maps that use textual links and standard link colors already offer a simple version of the latter feature, changing the color of links to visited pages. Unfortunately, users cannot see whether they have visited pages deeper within a section of the site, and better awareness of the user's navigation probably requires some amount of integration with the Web browser.
Posted by Reid
8:02 PM
0 comments 
Satisfied Users Are Key To Driving Traffic A new international study from Taylor Nelson Sofres (TNS) shows that word of mouth is far more important than search engines or links for attracting regular users. Nearly twice as many regular users of a web site say that they first found the site through friends or relatives, than through a search engine. Furthermore, 98 per cent of satisfied users say they would recommend a site to someone they know, compared to only one per cent of dissatisfied users.
Arno Hummerston, Head of TNS Interactive Solutions, Worldwide, concludes that "regular users want more than just easy navigation and basic content. They want more personalized information and sites that are relevant to their specific needs. Good search facilities and regularly updated content are key to improving the user experience."
You can find out more here.
Posted by Reid
9:46 AM
0 comments 
Tuesday, June 11, 2002
The Register USA San Diego-based startup Akonix Systems Inc is offering companies a way to monitor and regulate employees' use of insecure internet services such as instant messaging, with the launch of its first product, L7, yesterday. The software targets "rogue protocols", defined as those that intentionally avoid network security. L7 (for "Layer 7", the application layer) will allow IT managers to identify and control use of "rogue protocols" at the level that firewalls may not. Available at the end of the month, the product will initially support popular IM protocols, but "protocol adaptors" for software such as peer-to-peer file sharing will be released over the coming months.
Posted by Kelly Abbott
3:12 PM
0 comments 
Learn more about Google and their use of Geo-mapping (among other things) to return more relevant results. Check out this article from John Engler.
Posted by Reid
11:43 AM
0 comments 
Monday, June 10, 2002
NY Times article:
Making Web Accessible to All
By SARAH HORTON
Posted by Reid
6:45 PM
0 comments 
An Actual Internet Success Story Why not create an Internet equivalent, a searchable database that would connect thousands of dealers, instead of only a few, and list millions of books, instead of thousands?
Posted by Kelly Abbott
10:27 AM
0 comments 
Yahoo to give home page a makeover - Tech News - CNET.com The home page overhaul comes as the Web portal has introduced pronounced changes throughout the site, adding fees to services that had previously been offered for free and placing large, animated ads in popular areas such as finance, sports, news and e-mail, among others. By contrast, the home page largely has been hands off, although Yahoo has loosened its stance in recent months by allowing more invasive ads onto it--including a Ford Motor promotion that temporarily took over visitors' screens. The changes in Yahoo's home page will be noticeable but not drastic, according to one source familiar with the redesign. The site will retain much of the current flavor, color and style but will include fewer links and clutter. The simplified home page is meant to accentuate advertisements, the source said.
Posted by Kelly Abbott
10:24 AM
0 comments 
Flash MX overview.
For 'Rich Clients' and skeptical developers.
Posted by Kelly Abbott
10:14 AM
0 comments 
Macromedia - Designer & Developer : ColdFusion MX and Macromedia Flash MX Open up the Gate … A new life for dynamic content, Part 2 Using Flash Remoting, data transformations are no longer required. You can now send structured variables (including query recordsets or arrays) from your server to the Macromedia Flash player easily and securely. This saves computing time on both the server and the client, not to mention development time. Using the DataGlue object (part of the Macromedia Flash Remoting toolset) with your Macromedia Flash UI Components you can interact with your records in Macromedia Flash and customize the data elements of the UI components. In ColdFusion MX, you can choose to develop logic using the native ColdFusion MX Tag Library, or develop server-side ActionScript in a language familiar to Flash developers. With Macromedia Flash MX and Flash Remoting running on a ColdFusion MX server, developing incredibly responsive, fast and robust data management applications is easy and will show you the benefits of a dynamic application over static HTML.
Posted by Kelly Abbott
10:08 AM
0 comments 
From a Center for Media Research email newsletter:
The Poynter Institute and Stanford University have research data to show that web page text gets more attention from readers than graphical content. Using a method widely used to observe newspaper reading habits, precisely tracking the eye movements of a web site visitor, an accurate record is created of what a person actually looks at on screen. This often differs from what people say they look at...
See the entire study, with very valuable info, here.
Posted by Reid
8:32 AM
0 comments 
Saturday, June 08, 2002
For the job seekers out there, thought that this would be helpful:
According to iLogos, most of the jobs (81%) for Fortune 500 companies are posted on the companies' websites, whereas 51% are posted on Monster, just 43% are posted on HotJobs and just 22% are posted on CareerBuilder. (June 2002)
Posted by Reid
5:56 PM
0 comments 
Friday, June 07, 2002
Mozilla 1.0 launched this week. Well, so did Opera. Download.com -- Opera's user interface has received a major overhaul, with a new start-up dialog and new default buttons and skins, and panels in a blue and white color scheme that can be changed back to the classic Opera look or another design. At start-up you can select a single or multiple document interface (SDI/MDI). Features include the Personal Bar and Pagebar, hot click, improved window handling, bookmarks search, redesigned preferences, new shortcuts, extensive drag-and-drop, and support for Unicode and LiveConnect.
Posted by Kelly Abbott
8:50 AM
0 comments 
Flash critic to coach Macromedia - Tech News - CNET.com Nielsen and his consulting firm, Nielsen Norman Group, will work with Macromedia to develop guidelines for creating practical, easy-to-use Web applications with the new version of Flash, Nielsen and Macromedia executives plan to announce at Nielsen's User Experience conference in San Francisco. The arrangement marks another turning point in Macromedia's efforts to expand the role of Flash, once used mainly for colorful but essentially useless graphics tricks. The company is promoting the new version of the software, Flash MX, as the basis for delivering Web applications that make sites more useful and easier to navigate.
Posted by Kelly Abbott
8:44 AM
0 comments 
Thursday, June 06, 2002
For fun and for the love of open-source:
Mozilla has released, get it here.
Posted by Reid
2:33 PM
0 comments 
Apple Serves Up QuickTime 6 Apple Computer has announced that its public preview of its QuickTime 6 and QuickTime Broadcaster multimedia playing and encoding software are now freely downloadable at www.apple.com. The company is positioning the products as an end-to-end solution for both Macintosh and PC users who want to capture, encode, and play MPEG-4 content in Web streaming applications. In addition to the public preview of the standalone products, QuickTime 6 comes standard with Mac OS X and is also in Apple's upcoming Jaguar operating system, due out later this summer.
Posted by Kelly Abbott
9:02 AM
0 comments 
Mozilla 1.0 Released
Stoic announcement.
We are pleased to announce the release of Mozilla 1.0, available for download now. Thanks to everyone who made this possible.
Posted by Kelly Abbott
9:00 AM
0 comments 
Wednesday, June 05, 2002
This one is pretty "ouch"...
From a CBS Marketwatch email:
WORLD CUP WEB SITE FOULS OUT SEOUL, South Korea (CBS.MW) -- A little-known Manchester, England, firm faces the possibility of a lawsuit for bungling the online sale of World Cup tickets.
Byrom Consulting, reportedly a 6-year-old business employing 10 people, won the contract to handle e-sales (http://www.fifa.com/Service/MR_M/39862_E.html) from FIFA, soccer's governing body. However thousands of people have been unable to buy tickets through the online ticket sales site, leading to huge blocks of empty seats at some contests, even as organizers say the games are sold out.
Yahoo (YHOO) constructed and hosts the official FIFA World Cup site, but says it has no responsibility for the ticket gaffe. "FIFA does have final say on all contextual parts of the site, so if they mandate that we link to the ticketing site, then we really don't have a choice," Randy Bernstein, vice president of the Yahoo-FIFA partnership, told CBS.MarketWatch.com. A visit to the FIFA ticket site Wednesday morning was unsuccessful. At 8 a.m. Eastern standard time, a message on the site said, "Sorry for the inconvenience. Our servers are now overloaded." Later, a page announced "Last Minute Sales" were available but clicking on the "continue" link" brought up another error message.
Guardian Newspapers and the Washington Post also published reports about the problem. Neither had a comment from a principal at Byrom, while a spokesman for FIFA said, "Crisis, what crisis? We've got a problem here, not a crisis." The Guardian reported Japan and South Korea are considering a giveaway of seats and a lawsuit against Byrom "for empty stands, lost profits, and an embarrassing lack of support at some games." Google was also unable to find a Web site for Byrom.
Posted by Reid
9:47 AM
0 comments 
This one is a recemmended contribution from a reader. I read the post and it has some really good information on SEO practices and consequently malpractice. Read on:
DFWIMA: Search Engine Optimization report Posted on Tuesday, June 04 @ 22:17:04 PDT by john This evening, I attended a DFW Interactive Marketing Association (DFWIMA) meeting, in Las Colinas. The topic of the meeting was Search Engine Optimization (SEO), and there were three speakers from different companies, all speaking on a specific part of SEO....
Posted by Reid
9:20 AM
0 comments 
"We want more, more, more."
Billy Idol
From the creator of the language. I've been seeing REBOL more and more lately. I followed the trail from Alistapart last night to this article this morning on new.architect [dated 9-99!].It seems there is no end to the maze that is REBOL.
From new.architect:http://www.webtechniques.com/archives/1999/09/junk/
Over the past two decades, my search for the perfect scripting language led me to work with companies such as HP, Amiga, and Apple. In that time, I investigated more than 50 different languages, from Ada to C, from Pascal to Lisp. I wanted a language that was very simple and readable with almost no syntax, yet very flexible with a wide degree of expressive freedom. It needed to allow a script to run on a great number of platforms without modification, have an extensive set of built-in data types that felt natural to humans, and smoothly support all of the standard network protocols, such as HTTP, FTP, POP, SMTP, NNTP, time, finger, whois, and more. And finally, so that I could use it everywhere, I wanted the entire package to be small (less than 200KB) with no installation hassle -- just copy it and run. More than anything else, I wanted a language that was friendly, usable, and highly productive. In the mid 1980s, I stumbled across a mathematics called denotational semantics, which provided great insights into the structure and meaning of language. From there I developed the basic principles of my design and merged many of the best concepts from the languages I encountered along the way. The result of this quest became the Relative Expression-Based Object Language (REBOL, pronounced REB-el), which was released free of charge late last year. I call REBOL a messaging language, because it's intended to be used in the same way as English: for communications, not just algorithms. It works equally well for expressing data as well as code. This aspect is its greatest strength; it's meant to offer a better approach to the exchange and interpretation of information among people, computers, and application software."
The explanation is understandable enough. But to find that people are actually using it, astonishes me. Is REBOL the answer to my ultimate p2p collaborative workgroup tool question [ http://www.rebol.com/reblets.html]. ] at the same time as being an cheaper alternative CMS [ http://alistapart.com/stories/simplecontentmanagement/]. Some good discussion as usual at the A List Apart Forum [ http://www.alistapart.com/stories/simplecontentmanagement/discuss/]. Lot's of alternatives, pros, cons, and Microsoft=Satan talk, as usual.
More articles resources and for a:
http://www.rebolforces.com/zine/
REBOL books:
http://www.rebolpress.com/
Open Directory:
http://directory.google.com/Top/Computers/Programming/Languages/REBOL/
So much to read so little Billy Idol.
Posted by Kelly Abbott
8:33 AM
0 comments 
Tuesday, June 04, 2002
OpenMap(tm) BBN Technologies' OpenMap TM package is an Open Source JavaBeans TM based programmer's toolkit. Using OpenMap, you can quickly build applications and applets that access data from legacy databases and applications. OpenMap provides the means to allow users to see and manipulate geospatial information.
Posted by Kelly Abbott
10:23 AM
0 comments 
From CBS Marketwatch:
BEST BUY TO MERGE ONLINE, IN-STORE MARKETING DATA
Best Buy (BBY) e-mailed some customers over the weekend saying it will combine its e-marketing data with information collected in stores. The company did not say how or why it will do this, beyond that the effort is designed "to better serve you," The Wall Street Journal reported. Rod Leathern, an analyst with Jupiter Media Metrix (JMXI), said the company's reluctance to offer more detail is not in the company's best interest, suggesting consumers' concerns about privacy need to be addressed. ...Not that it is a bad idea, but it could have been announced a little better and shed in a more positive light.
Posted by Reid
9:24 AM
0 comments 
Monday, June 03, 2002
Study published 2/21/2002:
Business decision makers for Internet Security products and services demonstrate a profound preference for the Web as the main source for influencing purchase decisions. A recent industry survey found the Web to be favored by a greater than 50 per cent margin over the time- honored practice of attending trade shows and conferences. The survey, conducted by Harte-Hanks, randomly polled over 250 decision makers in the top 1,500 companies in North America about key influences and preferences on how to receive information that impacts their purchasing decision. The survey was commissioned by Entrust, Inc. , a leading global provider of Internet security solutions and services.
Posted by Reid
3:31 PM
0 comments 
From Boston Consulting Group research:
Creating a Great Online Salesperson. Most leading companies owe much of their success to great salespeople. Unfortunately, it’s impossible to put your best salespeople on every account: there just aren’t enough of them to go around, and some customers aren’t worth the expense. But companies can "clone" great salespeople by adapting their special attributes for the Internet and incorporating them into their Web sites.
The attributes of a great salesperson are the ability to
• build trust
• use effective contact methods
• understand and resolve the customer’s problems
• fulfill the customer’s every need
• close the deal
• keep promises relating to time, quality, and performance
• establish a long-term relationship
• invest in improving the sales process
• integrate into the customer’s infrastructure
In addition, great salespeople never rest on their laurels—they’re always striving to improve their performance. Deploying these attributes online, rather than through a fleet of human salespeople, turns a variable cost into a fixed cost and makes it possible to offer an excellent experience to every customer, no matter how small or distant.
Posted by Reid
3:15 PM
0 comments 
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