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Economic Trends 2006: Firms Just Beginning to Realize Value in the Internet
High-Tech: Online Customer Service a Growing Trend
San Diego Business Journal
Rob Davis
Like a thirsty man squeezing the last drops of juice from an orange, companies are increasingly looking to their Internet presence to eke out just a little more productivity from their work forces.
That’s the view of several local technology analysts and businesspeople, describing the industry’s trends for 2006.
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